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Manage admin privileges for your office account

This article explains what admin privileges allow you to do within a Homepass office account, how admin status is initially assigned, and step-by-step instructions for granting or revoking admin rights via both the mobile app and the website

Written by Elijah Lizurek

Important points

  • Admin rights are automatically granted to the first user who joins the office account.

  • Any current user with admin privileges can grant or revoke admin rights for other team members.

  • Certain admin capabilities (such as editing Privacy settings or branding) require an active paid subscription.

Admin Privileges

Users with admin rights have full access and control over the following office settings and actions:

  • Team management: Approve requests to join the office account and invite new users.

  • Full access mode: Enable full access mode so admins can view and manage every listing in the office account.

  • CRM integrations: Request new CRM integrations for the office.

  • Privacy settings (Paid subscribers): Set office contacts to Open or Private, and set listing visibility to Open, Private, or Secret.

  • Branding & details (Paid subscribers): Edit office details and custom branding.

Step-by-Step Instructions

Option 1: Via the mobile app

  1. Tap Settings.

  2. Tap your office team name.

  3. Tap Members.

  4. Tap on the user's name.

  5. Tap Administrator to grant admin privileges, or tap Basic to revoke existing admin access.

Option 2: Via the website

  1. Go to www.homepass.com and log in using your Domain Group profile.

  2. Click Settings in the main menu.

  3. Click Team.

  4. Find the agent you want to manage.

  5. Click the three dots (...) next to their name.

  6. Click Make Admin (or revoke admin rights).

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