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Manage weekly report settings for your account

This article explains what weekly reports are in Homepass, who receives them, and step-by-step instructions for enabling or disabling weekly email reports via both the mobile app and the website, as well as what to do if a report is missing

Written by Elijah Lizurek

Important points

  • If enabled, a Weekly report is sent to a user to show their Homepass activity from the previous week.

  • Office Admins receive additional office-wide usage details within their weekly report.

  • Reports are sent out on Monday mornings; if yours is missing while enabled, contact Support for assistance via the in-app chat or email support@homepass.com.

  • Weekly Reports Overview Homepass provides automated weekly email summaries to help you track ongoing activity:

    Individual activity: Shows your personal Homepass activity and engagement from the previous week.

    Office-wide usage (Admins): Admins receive extra insights into office-wide usage and activity metrics.

Step-by-Step Instructions

Option 1: Via the mobile app

  1. Tap Settings.

  2. Tap Notifications.

  3. Under Email Notifications, toggle Weekly Summary ON or OFF.

Option 2: Via the website

  1. Go to www.homepass.com and log in using your Domain Group profile.

  2. Click Settings in the main menu.

  3. Click Notifications.

  4. Toggle the Weekly Email switch ON or OFF.

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