How do I check in visitors?
Written by Sarah Smith
Updated over a week ago

When viewing a place, tap the blue check-in button to add a visitor.

Search for your visitor's name or number. If there are any matching contacts, you'll see them under Suggested – otherwise, simply Create New Contact.

If you're using MyDesktop, you're able to add an address book to access matching contacts from within MyDesktop. Learn more.

If you're creating a new contact, you're able to add further details – like landline or address.

If you're checking in an existing contact, you can (optionally) tap the blue info button to view their full profile and edit their details.

Whether you're checking a new or existing contact, you'll see this screen – where you can choose to send the mobile brochure, or add a note. When you're ready to check in your contact, tap Done.

That's it! Your contact is now checked-in and will sync to your connected CRM.

If you'd like, you can also use kiosk mode to enable self-service check-ins. Learn about kiosk mode here.Β 

If you need further assistance, our support team is here to help!

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