All Collections
Using the Homepass app
Contacts & Check Ins
How can I manage bookings for my inspections on the V2 pilot?
How can I manage bookings for my inspections on the V2 pilot?
Written by Sarah Smith
Updated over a week ago

Homepass Bookings is a streamlined pre-registration experience for your open homes.

The Visitor Experience

With Homepass Bookings enabled, your Domain and Allhomes listings get their own 'Book Inspection' button – giving your visitors a simple way to pre-register their attendance or request an alternative time.

Customers with a booking will receive reminders leading up to the inspection, and can always change or cancel their booking, to help minimise no-shows.

At Your Open Home

You'll need to be on the latest version of Homepass for iOS or Android.

Simply use the check-in feature as you normally do! You'll see a list of pre-registered visitors for a 1-tap check-in.

Alternatively, you can also check in your attendees with one click from the event screen.

Bookings Management

You can view all bookings from the 'Booking request' section on each place or from your homepage.

Any new 'Requests' can be Accepted or Declined with a tap and from here you can also adjust the date and time or reach out via phone, SMS, or email to your attendee.

All of your confirmed bookings can be viewed via the 'Inspections' section of each places screen.

Want to add a new booking manually?

Just tap the add a booking from a place screen(orange icon), choose a date and time, and enter your attendees details.

Ready to get started?

Go to Settings, tap your team, and select Bookings.

Here, you can Enable Bookings – allowing customers to book into your already scheduled open homes or request private bookings.

As always, we're here to help! Message us if you have any questions or feedback about Homepass Bookings V2.

If you need further assistance, our support team is here to help!

Did this answer your question?