Homepass

Find out more about the upgraded mobile brochure experience.

The upgraded Mobile Brochure experience

Sarah Smith

David Cole

Junaid Rehman

The Homepass mobile app is how you'll deliver an outstanding customer experience at your inspections.

Using the Homepass app

A remastered open home experience, and a collaborative transaction experience.

Welcome to the new Homepass!

Homepass is available for iOS and Android.

How do I download the app?

Learn how to use Homepass with this quick (one-minute) video.

How do I use the app?

Yes! We have a quick summary video, as well as a detailed walkthrough video.

Do you have training videos?

Can't find the solution to your problem? Here's how to get in touch.

How do I get help?

Getting Started

How can buyers access documents via the mobile brochure?

Where can I find my listings?

How do I manage membership for my places?

How can I manage bookings for my inspections?

Can I make my listings private?

Where can I see my team's places?

How do I archive (and unarchive) places?

How do I upload documents for my places?

How do I view and send the mobile brochure?

Can I manage Hazards and Risks in Homepass?

Managing Places

How can I set up check-in with QR codes?

How can I manage bookings for my inspections on the V2 pilot?

How do I check in visitors?

How do I get notified of check-ins to my places?

How do I use Kiosk Mode?

How do I use the Broadcast message feature?

How can I add notes?

How do I send documents to contacts?

Can I share/save contacts via my phone?

Can I export my contact data?

Contacts & Check Ins

How can I keep my vendor in the loop?

Vendors

How can I change my account branding colour?

How do I change my email?

Can I change my mobile number?

How do I find and join my team?

Can I automatically invite listed agents to my team?

Can I make my Homepass account private?

How do I sign out?

What version of Homepass am I using?

Configuration

Find answers and get help from Intercom Support and Community Experts

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

English